FAQs

SHIPPING POLICY
Currency
Prices are in US dollars. Prices are subject to change.
We will bill the shipping costs to you as shown in the shopping cart.
Payment
Payment by credit card: VISA, Mastercard, Discover, American Express,
and PayPal are accepted in most cases. We reserve the right to ship only
to the credit card billing address. Please provide number and date of
expiration, and the 3 or 4-digit CCV code. If delivery address is different
from the billing address, pre-payment by cashiers check, or bank wire
transfer may be required.
As conditions of this sale you agree to pay shipment costs, and if
applicable, all “shipper penalties for incorrect or incomplete address
entered”. If shipper penalties are charged, complete documentation will be
provided upon request. Please be sure to enter a complete and correct
delivery address, including unit number. A common error is “suite number
missing “. Error corrections usually cost $15.00 for ground service.
Delivery
We ship by FedEx or USPS unless otherwise negotiated.
Delivery is limited to stock on-hand. If an item is not in stock we will attempt
to notify you with the contact information provided (email or phone).
Returns and Exchanges
Returns and exchanges must be made within 30 days of delivery. All
returns are subject to a 15% restock fee. Items must be returned with a
copy of the original sales receipt, in original condition, and must be
saleable as new. Restock fee is assessed by the Returns Manager upon
inspection and may can be waived when store credit is taken (instead of a
refund). Used, installed, blemished, incomplete items will not be accepted
for return. Special order items may not be returned under any
circumstances.
Damages
Other than as required under consumer protection law, under no
circumstance will we be liable for any loss or damage, including that
caused by reliance on information obtained through the website. It is the
responsibility of the user to evaluate the accuracy and completeness of any
content provided. User accepts all responsibility in evaluating his or her
ability to install any item